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HOME / TERMS OF USE

Terms of Use


Welcome to Vivo Diamonds!
If you would like to provide feedback or recommend a way we can improve the buying experience, kindly email us at [email protected].
VivoDiamonds.com provides services to you subject to the terms and conditions included in this Terms of Use and other customer service pages which we have prepared to help make your shopping experience with Vivo Diamonds as enjoyable and hassle-free as possible. Please read them carefully.
By visiting or using this website or any other Vivo Diamonds website or service, you acknowledge that you have read and understood, and agree to be bound by, these Terms of Use. You also agree to comply with all applicable laws and regulations, including Singapore Copyright and Trademark laws. If you do not agree to these terms, please do not use any Vivo Diamonds website.

Privacy
Please review Vivo Diamonds' Privacy Policy, which also applies to your visit to and use of any Vivo Diamonds website.

Ownership and Copyright
VivoDiamonds.com is owned and operated by Vivo Diamonds. Unless otherwise noted, all design and content included on this website, including text, graphics, logos, icons, images, artwork, audio and video clips and software is the property of Vivo Diamonds (or is used under license to Vivo Diamonds) and is protected by Singapore and international copyright laws.

Trademarks
Vivo Diamonds, VivoDiamonds.com, Vivodiamonds.com.sg, Vivodiamonds.sg and other marks indicated on Vivo Diamonds’ website(s) are trademarks and/or service marks of Vivo Diamonds. Other graphics, logos, headers, icons, scripts and service names are also trademarks or trade dress of Vivo Diamonds. Vivo Diamonds' trademarks, service marks and trade dress may not be used in connection with any product or service that is not Vivo Diamonds’, in any manner that is likely to cause confusion of customers or potential customers, or in any manner that harms or discredits Vivo Diamonds. All other trademarks related to the products sold on this website are the sole property of their respective owners.

Nothing on this website or in these Terms of Use should be construed as any license or right to use any trademarks or service marks displayed on the website without the express written permission of Vivo Diamonds or the trademark or service mark owner. Neither the names “VivoDiamonds.com” nor "Vivo Diamonds" nor Vivo Diamonds' logos may be used for any purpose without Vivo Diamonds' prior written consent. Vivo Diamonds' logos may not be used as a "hot" link to any other website without Vivo Diamonds' prior written consent.

Use of Website
Vivo Diamonds' website(s) and content are intended solely for personal and non commercial use by visitors and online shoppers. Any use of any Vivo Diamonds’ website or its content other than for personal and non-commercial purposes is prohibited. You agree not to reproduce, publish, transmit, distribute, modify, create derivative works from, or commercially exploit in any way any of the content of any Vivo Diamonds’ website. However, you may download, electronically copy and print any of the content of a Vivo Diamonds’ website for your personal, non-commercial use only. This is a revocable license, not a transfer of title, and is subject to the restrictions that you may not (a) modify the content or use it for any commercial purpose, or any public display, performance, sale or rental, (b) decompile, reverse engineer, or disassemble the content, or (c) remove any copyright, trademark registration, or other proprietary notices from the content. You further agree not to access or use any Vivo Diamonds’ website in any manner that may be harmful to the operation of the website or its content.

Your Account
If you access or use any Vivo Diamonds’ website, you are responsible for maintaining the confidentiality of your account and for restricting access to your computer. You agree to be responsible for all activities that occur under your account or password. If you are under 18 years old, you may use Vivo Diamonds.com only with the involvement of a parent or guardian. Vivo Diamonds reserves the right to refuse service, terminate accounts, remove or edit content or cancel orders in its sole discretion.

Comments and Suggestions
We appreciate hearing from our customers and welcome your comments and suggestions regarding Vivo Diamonds' website(s) and the products offered for sale by Vivo Diamonds, provided that such comments and suggestions are not illegal, obscene, threatening, defamatory, invasive of privacy, infringements of intellectual property rights or otherwise objectionable or injurious to third parties and do not contain or consist of viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam." You may not use a false email address, impersonate any person, or otherwise mislead us as to the origin of any comment or suggestion.

If you do submit comments or suggestions, you should be aware that Vivo Diamonds' policies do not permit us to accept or consider creative ideas, suggestions, inventions or materials other than those that we have specifically requested. Vivo Diamonds values your feedback on our products and our service but requests that you be specific in your comments and not submit creative ideas, inventions, suggestions or materials. Any feedback, comments or suggestions that you do send to Vivo Diamonds will become the property of Vivo Diamonds and shall not be subject to any obligation of confidentiality on the part of Vivo Diamonds. Vivo Diamonds shall not be liable for any use or disclosure of any such feedback, comments or suggestions. Vivo Diamonds shall be entitled to unrestricted use of any such feedback, comments or suggestions for any purpose whatsoever, commercial or otherwise, without compensation to you or any other person who submitted the information.

Product Descriptions
Vivo Diamonds makes all reasonable efforts to display the products listed for sale on its website(s) as accurately as possible. However, the colours we use, as well as the display and colour capabilities of your computer monitor, will affect the colours that you actually see on your screen. Vivo Diamonds cannot guarantee that your monitor's display of any product colour, texture or detail will be accurate. In addition, Vivo Diamonds does not warrant that product descriptions or other content are accurate, complete, reliable current or error-free. While Vivo Diamonds makes every effort to ensure that our products are described and priced accurately, in the event that an item is deemed to be priced incorrectly, Vivo Diamonds reserves the right to refuse sale of that item. If a product offered by Vivo Diamonds is not as described, your sole remedy is to return it in unused condition.

Other Sites
Vivo Diamonds' website(s) contain links to websites that are not maintained by Vivo Diamonds. We try to include links to only those websites that are in good taste and safe for our visitors, but we are not responsible for the content or accuracy of any websites other than our own and cannot guarantee that such websites will not change without our knowledge. The inclusion of a link in this website does not imply Vivo Diamonds' endorsement of the website. If you decide to use any links to access other websites, you do so at your own risk.

Disclaimer of Warranties and Limitation of Liability
THE MATERIALS AND INFORMATION PROVIDED BY Vivo Diamonds ON ANY OF ITS WEB SITES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. VIVO DIAMONDS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF ITS WEB SITE(S) OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON ITS WEB SITE(S). YOU AGREE THAT YOUR ACCESS TO, AND USE OF ALL VIVO DIAMONDS WEB SITES(S) IS AT YOUR OWN RISK TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, Vivo Diamonds DISLCAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Vivo Diamonds DOES NOT WARRANT THAT ITS WEBSITE(S), ITS SERVERS, OR EMAIL SENT FROM VIVO DIAMONDS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Vivo Diamonds WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM USE OF THIS SITE, INCLUDING, WITHOUT LIMITATION, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES.

This disclaimer of liability applies to any damages or injury caused by any failure or performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, act of God, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behaviour, negligence, or under any other cause of action. You also specifically acknowledge that Vivo Diamonds is not liable for your defamatory, offensive, infringing or illegal materials or conduct or that of third parties.

The law of certain states may not allow limitations on warranties or damages as described above. If such law applies to you, some or all of the above disclaimers, exclusions or warranties may not apply to you and you may have additional rights. However, in no event shall Vivo Diamonds’ aggregate liability to you for all claims, damages, losses, and causes of action exceed the amount paid to Vivo Diamonds by you for accessing Vivo Diamonds’ website(s).

Indemnity
You agree to defend, indemnify, and hold harmless Vivo Diamonds and its officers, directors, stockholders, affiliates, employees and agents from and against any claims, actions, or demands, including without limitation reasonable legal and accounting fees, arising from your use of any Vivo Diamonds website or your breach of these Terms of Use.

Applicable Law
By visiting Vivo Diamonds' website(s), you agree that the law of Singapore, without regard to principles of conflict of laws, shall govern these Terms of Use and any dispute that may arise between you and Vivo Diamonds. If any court of competent jurisdiction determines that any provision, or any portion thereof, contained in these Terms of Use is unenforceable in any respect, such provision shall be deemed limited to the extent that such court deems it enforceable, and as so limited shall remain in full force and effect. If such court shall deem any such provision, or portion thereof, wholly unenforceable, the remaining provisions of these Terms of Use shall nevertheless remain in full force and effect. These Terms of Use, together with the Privacy Policy, constitute the entire agreement between you and Vivo Diamonds relating to your access to and use of Vivodiamonds.com website(s).

Dispute Resolution
Any dispute arising with respect to this Agreement shall be resolved by negotiation between the parties or, if necessary, by resort to an appropriate federal or state court located in Singapore.

Modification
Vivo Diamonds reserves the right, in its sole discretion, to change, modify, add, or remove portions of these Terms of Use at any time. Please check this page periodically for changes. You agree that each time you visit any Vivo Diamonds website, your visit to and use of such web site will be subject to and bound by the then current version of these Terms of Use.

Latest Update of these Terms of Use: December 15, 2014.

Vivo Diamonds' website(s) are operated by Vivo Diamonds from its offices in Singapore. Vivo Diamonds makes no representations that the contents of any of its website(s) are appropriate or available for use in other locations. Visitors who choose to access any Vivo Diamonds website from other locations do so on their own initiative and are responsible for compliance with applicable local law.

Once again, we thank you for your interest in Vivo Diamonds. We hope that your experience at VivoDiamonds.com is enjoyable.

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